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Privacy protection

This privacy protection notice clarifies how personal data is processed by Møre and Romsdal County Authority through FRAM when you use the service Travel like the locals.

Fundamental requirements for processing personal data

Møre and Romsdal County Authority through FRAM is responsible for the storage and use of your personal data (data controller).

The information is processed in accordance with regulations in the Personal Data Act as well as industry norms for privacy protection and information security in electronic ticketing.

Regulations in force for the processing of personal data by Møre and Romsdal County Authority through FRAM

The Personal Data Act contains rules on how personal data collected is to be processed, including how it is to be secured, who is to have access and whether it can be disclosed to others.

Internal control in Møre and Romsdal County Authority

According to the Personal Data Regulations, all companies that process personal data are required to establish an internal control system. Møre and Romsdal County Authority has such an internal control system.

The objective for personal data processing in FRAM

The objective for processing personal data is to adhere to conditions in the agreement between Møre and Romsdal County Authority through FRAM and our users. These include being able to produce tickets, charge you the right price in relation to usage, print various tickets, replace any tickets or credit on registered cards that are lost, carry out refunds and more easily identify sources of error in complaints or other conditions that may occur in our service.

How we process personal data in the service

Travel like the locals

This service allows for managing orders for local public transport and is available online. Møre and Romsdal County Authority, through FRAM via the data processor, uses cookies when you log in until you log out of the service, if you allow this, to temporarily store your choices as you order. Your IP address may be logged to diagnose server problems at the data processor as well as manage the website. Møre and Romsdal County Authority, through FRAM and the data processor, does not share your personal data with others without your consent. The information is used for online ordering of the service and its delivery. The data processor for this service is Trekksoft.

Disclosure of personal data

Møre and Romsdal County Authority through FRAM does not disclose personal data to anyone other than the data subject, unless there is a court order or authorized by law. Anonymous travel data can be used for statistical purposes and can thus be disclosed to others.

Access to information

You have the right to request access to how personal data processing is done by Møre and Romsdal County Authority through FRAM. You can also request at any time to see the information we have registered about you. See section 18 of the Personal Information Act.

Correction/deletion of information

If you find that information about you is inaccurate or incomplete, you may request that the information be corrected/deleted. See sections 27 and 28 of the Personal Information Act. When personal data is no longer needed, it will be deleted in accordance with regulations.

Contact

If you require access, correction/deletion of information or you have questions concerning the processing of personal data by Møre and Romsdal County Authority through FRAM, please contact the FRAM Customer Centre using the inquiry form or send a letter to the postal address: FRAM Kundesenter, Postboks 743, 6501 Kristiansund N, Norway.

Alternatively, you can contact our Data Protection Officer at Interkommunalt Arkiv for Møre og Romsdal.

If you suspect that Møre and Romsdal County Authority through FRAM has violated your rights concerning the Personal Data Act, you have the right to submit a complaint to the Norwegian Data Protection Authority.

FRAM Kundesenter
Telefon: 71 28 01 00

Org. nummer:
944 183 779

Opningstidene
Kvardag: 08.00-21.00
Laurdag: 09.00-18.00
Søndag: 10.00-21.00

Her kan du finne opningstidene i jula